FAQ
Frequently Asked Questions
Need help? We’ve answered our most common questions below.
1. What is your return policy?
We offer a 30-day return policy. If you're not completely satisfied, you may return any unopened, unused items within 30 days of delivery for a full refund.
2. How do I track my order?
After your order ships, we’ll send you a confirmation email with tracking details. You can follow your package’s journey on the courier’s official website.
3. Do you ship internationally?
Yes! We offer international shipping to selected countries. Please refer to our shipping policy for more information on availability and rates.
4. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment gateways. Choose your preferred method during checkout.
5. How can I contact customer support?
We’re always happy to help. Contact us via email at support@ggsugar.com during business hours, Monday to Friday, 9:00 AM – 6:00 PM (EST).
If you have any other questions or need personal assistance, feel free to reach out — we’re here for you!
